Non-Warranty Returns, Refunds and Exchanges Policy
Mail your returned item to:
PO Box 5226
Fort Wayne, IN 46805
One Year Warranty:
Accepted Methods of Payment
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
All orders are shipped within 24 hours Monday - Friday 8am - 5pm, Saturday until 11AM Eastern time.
We use the following carriers to deliver our orders:
USPS Priority Mail
FedEx (upon request, please email us)
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The shipping charge is $4.95 per order to the USA. If for some bizarre reason you are charged more please cancel the order and contact us. We will put the shipping system elves on the case.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.